Responsible Gaming at fg67
Betting should be an enjoyable part of your leisure time — never a source of stress, financial hardship, or harm. At fg67, we take player wellbeing seriously and provide a full suite of tools, resources, and safeguards to make sure gambling stays fun, controlled, and well within your personal limits.
Playing Safely on fg67
fg67 is Bangladesh's most trusted online betting platform, and with that trust comes a genuine responsibility to protect the wellbeing of every member who chooses to play with us. We believe that responsible gaming is not a checkbox — it is a core part of how we operate every single day.
Gambling is a form of entertainment. Like any form of entertainment, it carries value when it is enjoyed in moderation, with clear boundaries and realistic expectations. The vast majority of fg67 members bet responsibly, stake only what they can comfortably afford to lose, and treat wins and losses as part of the experience. We are here to support that healthy approach and to step in whenever we see signs that gambling may be becoming something more than just entertainment.
fg67 provides a comprehensive set of responsible gaming tools — including deposit limits, time-out periods, self-exclusion, and activity monitoring — all accessible through your Account settings or by contacting our support team at any time. These tools are free, confidential, and effective. We encourage every member to use them proactively, not just reactively.
Our support team is available around the clock, 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all public holidays in Bangladesh. Whether you are in Dhaka, Chittagong, Sylhet, Khulna, or anywhere else across Bangladesh, help is always one message away at [email protected].
Strictly 21+ Only
The fg67 platform is exclusively for adults aged 21 and above. We apply strict age verification at registration and on all financial transactions. If you are under 21, you must not attempt to register or use the fg67 platform. We reserve the right to request proof of age at any time and to close accounts where the minimum age requirement is not met.
If gambling is causing harm: If you feel that betting has stopped being fun and has started affecting your finances, relationships, or mental health, please use the self-exclusion tool or contact our support team immediately. Help is available right now — you do not need to wait until things get worse.
Safe Gambling Reminder: Never bet money you cannot afford to lose. Set a budget before you play, stick to it, and treat every session as entertainment with a fixed cost — not as a way to make money or recover previous losses.
Your Safety Controls at fg67
fg67 gives you direct control over how, when, and how much you gamble. Every tool below is available free of charge by contacting our support team.
Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit into your fg67 Wallet. Once the limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately and can only be reduced — not increased — within the cooling period.
Session Time Limits
Define how long your active playing sessions can last. Once your session limit is reached, fg67 will display a prominent on-screen reminder and, if you choose, automatically log you out to ensure you take a break before continuing.
Time-Out Periods
Request a short-term break of 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account remains open but you cannot log in, place bets, or make deposits. This is a useful tool if you simply need a short reset.
Self-Exclusion
If you need a more serious break, fg67 offers self-exclusion periods of 6 months, 1 year, 3 years, or permanent exclusion. Once activated, your account is suspended immediately and cannot be reopened until the exclusion period has fully elapsed and you have formally requested reactivation.
Loss Limits
Set a cap on the total amount you are willing to lose over a given daily, weekly, or monthly period. Once your loss limit is reached, fg67 will prevent further betting activity until the period resets, protecting your bankroll from runaway losses.
Activity Statements
Request a full statement of your betting history, including deposits, withdrawals, bets placed, wins, losses, and net position over any selected time period. Reviewing your activity regularly helps you stay informed and in control of your gambling spend.
To activate any of the tools above, contact our support team at [email protected]. All requests are processed within 24 hours — and for self-exclusion, immediately upon confirmation.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is often difficult to recognise from the inside. It does not require you to be gambling every day, or to have lost a specific amount of money. The signs are more about the relationship between a person and gambling than the frequency or size of bets.
The list on the right describes common warning signs that may indicate gambling has moved beyond healthy entertainment. If you recognise more than two or three of these in yourself — or in someone you know — we strongly encourage you to reach out to our support team or to use one of the responsible gaming tools available on fg67.
You do not need to be in crisis to ask for help. Reaching out early is always better than waiting, and fg67 support staff are trained to handle these conversations with sensitivity and without judgement.
Chasing losses: Continuing to bet in an attempt to win back money already lost, rather than accepting the loss and stopping.
Betting beyond your means: Wagering money that is needed for rent, food, bills, or other essential expenses.
Inability to stop: Finding it difficult or impossible to stop playing once you have started, even when you intend to.
Preoccupation with gambling: Thinking about betting constantly — planning sessions, reliving past bets, or calculating future wagers throughout the day.
Hiding gambling activity: Concealing the extent of your betting from family members, friends, or colleagues out of shame or to avoid conflict.
Neglecting responsibilities: Gambling time or money is taking priority over work, family obligations, education, or social commitments.
Borrowing to gamble: Taking loans, selling possessions, or borrowing from bKash contacts, family, or friends specifically to fund gambling.
Emotional dependency: Relying on gambling to manage mood, escape problems, relieve stress, or deal with feelings of anxiety or depression.
Tips for Healthy Gambling
The following practical guidelines are designed to help every fg67 member maintain a healthy and sustainable relationship with online betting. We recommend all members — new and experienced alike — review these tips regularly.
- 1 Set a strict budget before you play. Decide in advance the maximum amount you are willing to spend in a session — and treat that amount as a fixed entertainment cost, not an investment. Never exceed it.
- 2 Never bet money you cannot afford to lose. Gambling should only ever come from your discretionary income. Betting with money allocated for rent, bills, groceries, or family needs is a serious warning sign.
- 3 Take regular breaks. Step away from the platform at regular intervals. Continuous play impairs judgement and can lead to impulsive decisions. Use fg67's session time limit tool to enforce automatic breaks.
- 4 Treat gambling as entertainment, not income. No betting strategy guarantees profit. The house edge is a mathematical reality. Approach every session expecting to pay for entertainment — any winnings are a bonus, not an expectation.
- 5 Avoid gambling under the influence. Alcohol, fatigue, or emotional distress significantly impair decision-making. Never place bets when your judgement is compromised. Log off, rest, and return when you feel clear-headed.
- 6 Balance gambling with other activities. A healthy lifestyle includes diverse leisure activities. If betting is becoming your primary source of entertainment or stress relief, take a deliberate break and reconnect with other hobbies.
- 7 Use fg67's responsible gaming tools proactively. You do not need to have a problem to set deposit limits or a time-out. Using these tools as a normal part of your betting routine is a sign of maturity and self-awareness, not weakness.
Check in with Yourself
The following questions are provided to help you reflect honestly on your current gambling behaviour. There are no right or wrong answers — the purpose is self-awareness. If you answer "yes" to three or more of these questions, we strongly encourage you to use one of fg67's responsible gaming tools or contact our support team.
Have you ever spent more on gambling than you originally planned? Exceeding your own intended budget — even occasionally — is worth reflecting on.
Have you tried to win back money after a losing session? Chasing losses is one of the most common and harmful gambling behaviours.
Has gambling ever caused arguments or tension at home or with friends? Relationship strain linked to gambling is a significant indicator of harm.
Do you find yourself thinking about gambling frequently throughout the day? Persistent preoccupation with betting — especially when not actively playing — is a key warning sign.
Have you ever borrowed money or sold items to fund gambling? Financial escalation of this kind requires immediate attention and support.
Do you feel restless, irritable, or anxious when you are not able to gamble? These emotional responses can indicate a dependency developing around gambling activity.
If you answered yes to three or more questions, please contact our support team at [email protected] for confidential guidance.
We Are Here to Support You
Asking for help is a sign of strength. Whether you need to set a limit, take a break, or talk through concerns about your gambling, fg67 support is always available.
24/7 Live Support
Our responsible gaming support team is available every hour of every day, including weekends and public holidays. Reach us at any time via email for confidential assistance.
Self-Exclusion
Request immediate account suspension for 6 months, 1 year, 3 years, or permanently. Your self-exclusion is activated within minutes of your request being confirmed by our team.
Set Limits Now
Contact our support team to instantly set deposit, loss, or session time limits on your fg67 account. Limits are applied immediately and require a cooling period before they can be increased.
Wellbeing Check
Not sure if your gambling is a problem? Our team can conduct a confidential wellbeing check and recommend the most appropriate responsible gaming tools for your situation — no judgement, no pressure.
Confidentiality guaranteed: All responsible gaming requests — including self-exclusion, limit setting, and wellbeing enquiries — are handled with complete confidentiality. fg67 staff are trained to approach these conversations with sensitivity and without judgement. Your privacy is protected at all times under our Privacy Policy.
How fg67 Protects Every Player
Strict Age Verification
Every fg67 member must be 21 or older. We apply KYC identity verification to all accounts and financial transactions. Accounts found to belong to individuals under 21 are closed immediately and any funds are returned minus promotional winnings.
Behavioural Monitoring
Our platform uses automated monitoring systems to flag unusual betting patterns that may indicate problem gambling behaviour. When a potential concern is identified, our responsible gaming team will reach out to the member proactively.
No Pressure Marketing
fg67 does not send marketing communications to members who have activated self-exclusion, a time-out, or who have contacted us with responsible gaming concerns. We also do not use high-pressure or urgency-based promotional tactics.
Responsible Bonus Policy
fg67 does not offer bonuses or promotions specifically designed to encourage members who have been inactive due to responsible gaming measures to resume gambling. Bonus wagering requirements are clearly stated and fair.
Staff Training
All fg67 customer support and platform staff receive responsible gaming training. Our team is equipped to identify signs of problem gambling, to respond to member concerns sensitively, and to escalate cases where a member may need urgent support.
Transparent Terms
fg67 publishes clear and complete Terms & Conditions, bonus terms, and game rules in plain English so that every Bangladesh player can make fully informed decisions before depositing or placing any bet on our platform.
Bet Responsibly — Enjoy Every Moment
Now that you know how fg67 supports responsible gaming, explore our platform with confidence. Bet on cricket, spin the reels, or enjoy live casino — all within your own limits and always in control.